Commonly Asked Questions

  • How are your fees determined? 

Our fees are based on the size, age and type of foundation of the home.

  • How do you check the slab foundation? 

We walk around the exterior of the home, looking for cracks in the foundation or the exterior walls. We look for sagging areas in the roof. When we're in the attic we look for beams or purlins pulling apart. We look for cracks in the interior walls. We open and close every door and window and check to see if they are still seated 'plum'.

 

  • Can I follow you around during the inspection? 

Of course! For safety reasons we would like you to stay off the roof, out of the attic, and not crawl below the house, but you are welcome in all other areas of your new home.

Under house 

 

  • Do you check for mold? 

We check for any visible signs of mold or conditions condusive to the growth of mold. We do not take air quality samples to send to a laboratory for analysis. We can arrange to have an air quality specialist at the inspection for you. Their fees are generally between $400 and $1200, depending upon the scope of the inspection.

 

 

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  • Do you check the plumbing lines under the house? 

No, that is called a hydrostatic test and it is performed by a plumber. We can arrange to have a plumber at the inspection. Their fees are $350-$400. There is a secondary/optional inspection during which they snake a camera down the lines to check for obstructions. The fee for that is $300-$350. It is the opinion of many plumbers that the camera test is more accurate, so you may want to jump directly to that one and skip the hydrostatic test.

 

  • How long does an inspection take? 

The inspection generally takes anywhere from 3 to 5 hours for our inspections on an average home. Best time estimate is a minimum of 2 hours, based on about 1 hour per 1000 square feet when the house is over 2000 square feet, plus 45 minutes to an hour for a walk-thru at the end.

 

  • Can I attend the inspection? 

We strongly encourage you to attend the entire inspection. There are occasionally things that can be shown to you or told to you at the inspection that TREC does not let us put in the report. We do understand, however, that you may have to work to pay the mortgage on this home and you may not be unable to be there for the entire inspection. If you can't attend the entire time, the best time to be there is the last hour or so.  Once we are done with the inspection we like to walk you through the property and explain what we found wrong, why it’s wrong, and answer all your questions regarding the house right there on the spot.

 

  • When will I get the report? 

You will generally receive the inspection report the same day as the inspection by e-mail; 9am the next day at the latest. The report will cover everything we discussed at the walk through and include digital color photographs.

 

  • Can I request a specific inspector? 

Of course! If that inspector is available we will be happy to accomodate your request. If he is not available on the day you need him we will do all we can to accomodate by rearranging inspections, if possible.

 

  • Do you have any guarantees? 

Yes! 200% Guarantee: If at any time during your option period, you have doubts about our inspection service we will refund our fee and pay for another inspector of your choice to come out and do another inspection on the same property.

Satisfaction

 

  • If I don't buy this property and need another home inspected, will you give me a discount? 

You are covered by our Buyer Protection Plan. If you decide to not purchase the house we inspect for any reason, we will inspect another home within 60 days of the first inspection and give you $100 off the fee for the second inspection.

 

  • I am a broker and have been on many inspections with Fox so I have a question: The hot water heater, electric, is located in the kitchen pantry on the ground. Does it have to be raised per code. All the neighbors have their heaters on the ground & I am told this is not necessarily the case by another inspector. It also does not sit on a pan. What do you all think. Home was built in 1977. The pantry is small but the heater is not in the way.
Unless the water heater is located in a room that opens to the garage, it does NOT have to be elevated. The kitchen pantry probably does not open to garage. The water heater should be located in a pan that has drain line attached, routed to the exterior so that it will catch water when it leaks.
If that is not possible, then next best thing would be in a pan with a water sensor that would sound out if water leaked into pan.

 

 

Call Us Today: 713-723-3330 or

Schedule Online by clicking button

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